Once you have purchased your course you can navigate to your course by clicking the link for my courses within the menu. This will take you to your overall courses dashboard. When you are ready to take the course click on the course title and you can begin taking each lesson.
Resuming current course
When you want to continue at the last point of the previous course you can click on the resume current course button from within the my courses section.
All of our courses have an end of course exam. To access this exam you will need to have completed every lesson, topic and quiz within the course.
To make sure everything is completed you can understand your course progress by:
The Course progress bar will have a circle marked green
On the lesson overview page the topic will have a green circle marked next to it.
The course dashboard will have a green tick next to each lesson.
Please be aware if the circle is grey or the tick is grey, then the topic is not marked as complete.
I have marked everything complete but cant take the final exam
Occasionally the system can lock a user when they have attempted quizzes too many times when undertaking an end of lesson quiz. If you have receive the following error “Please go back and complete the previous lesson.” Please check the following:
Each lesson is marked complete. Each part of the course will be highlighted green and receive a green tick next to the lesson & topic when completed.
You have passed each individual quiz within the relevant lesson.
If the message stills appears please contact support with the following details:
Once you have completed the Haddletons Academy online course you will receive a certificate if completion from within the course dashboard. Your Certificates can be saved as a pdf file.
Certificates of Completion help demonstrate your accomplishments, but please note Haddletons is not an accredited institution, and as a result, the certificates cannot be used for formal accreditation.
To view your certificate, login into your account and click on the certificate icon. This will open your completed PDF certificate within a new tab.
I’ve completed my course and I can’t see a certificate
A certificate will automatically appear once you have completed all of the required lessons, topics and quizzes. Occasionally the system may need a couple of minutes to generate your certificate. You may also need to refresh the page, or clear your cache and cookies, in order to see your certificate.
My certificate does not have the correct name
Your certificate is generated using your first name & last name. If you need to change the certificate’s name, navigate to your account and click edit profile and change your first name and last name. Once this has been updated you can go view your certificate and the name will be updated.
If you cant find the answer you are looking for we can help you.