Terms and Conditions (“Terms”)

Last updated: 19th January, 2019

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the website (the “Service”) operated by Haddletons (“us”, “we”, or “our”).

Your access to and use of the Service is conditional upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.

Payments & Subscriptions

Some parts of the Service are billed on a subscription basis (“Subscription(s)”). You will be billed in advance on a recurring and periodic basis (“Billing Cycle”). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription.

At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or Haddletons cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting Haddletons customer support team.

A valid payment method, such as by credit card, is required to process the payment for your Subscription. You shall provide Haddletons with accurate and complete billing information including full name, address, post code, email address, and a valid payment method information. By submitting such payment information, you automatically authorise Haddletons to charge all Subscription fees incurred through your account to any such payment instruments.

Should automatic billing fail to occur for any reason, Haddletons will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.

When paying by invoice, payments must be made before you will be able to access the relevant course(s). Please be aware that it can take 72 hours for us to receive confirmation of payment.

Fee Changes

Haddletons, in its sole discretion and at any time, may modify the prices including the Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.

Haddletons will provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.

Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.


The Haddleton Academy does not offer refunds as a standard policy. However certain refund requests for Subscriptions may be considered by Haddletons on a case-by-case basis and granted at the sole discretion of Haddletons.


When you create an account with us, you guarantee that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorised use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorisation. You may not use as a username any name that is offensive, vulgar or obscene.

Account Sharing

Each account is just for one person. Account sharing is not allowed and will lead to account termination without a refund. We have team plans available, and every user should be signed up for their own plan.

Unauthorised Reselling

Unless you have written permission from Haddletons, you are not allowed to resell memberships for Haddleton Academy. The violation results in immediate termination of the accounts of involved parties without refunds.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of Haddletons and its licensors. The Service is protected by copyright, trademark, and other laws of both the United Kingdom and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Haddletons.

Links to other Web Sites

Our Service may contain links to third party web sites or services that are not owned or controlled by Haddletons.

Haddletons has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third-party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that Haddletons shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third-party web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.


We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, just contact us and we will close your account. We will remove your data from our records within six years of cancellation.


We take your privacy seriously .You can find more information about our privacy policy here. This tells you what personal information we collect, how we use it and why. Your rights are also set out in that document.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.


You agree to defend, indemnify and hold harmless Haddletons and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password, or b) a breach of these Terms.

Limitation of Liability

In no event shall Haddletons, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorised access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

In any event where we are found to be liable to you our liability to you, including costs, is limited to the cost of the course paid by you.

Nothing in this section restricts our liability for personal injury, death or fraud


Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement or course of performance.

Haddletons its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

Please note that all content provided on the Haddleton Academy is for the purposes of training only and should not be used as a substitute for legal advice specific to your needs. The content is based on English law and should only be used in England and Wales.

Governing Law and Jurisdiction

These Terms shall be governed and construed exclusively in accordance with the laws of England and Wales without regard to its conflict of law provisions.


Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

Entire Agreement

These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.  You confirm you have not entered into this agreement based on any statement, representation or warranty by us.

You agree these terms for and on behalf of your organisation and all participants in your organisation using the Haddleton Academy and warrant that you have authority to agree such terms on their behalf.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorised to use the Service.


We use cookies to analyse user activity in order to improve the site. For example, we can use cookies to see how many people have completed a particular course or which site pages are more popular than others. We can use such analysis to gain insights about how to improve the functionality and user experience of the site

Contact Us

If you have any questions about these Terms, please contact us.

Windsor House, Cornwall Road, Harrogate, HG1 2PW